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Course Description

Develop your understanding of customer service, the skills associated with identifying and meeting the needs of customers and fostering an environment that encourages repeat business.

Prerequisites

None

Equivalents

None

Course Hours

48

Credit Value

3

Applies to the following Programs

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Section Title
Building and Maintaining Customer Relationships
Type
OntarioLearn
Dates
May 14, 2024 to Aug 20, 2024
Instruction Method
Registration
Fee
Domestic Student non-credit $447.09
Credit Value
3 credits
Withdraw with Refund (less $20 holdback) before
May 21, 2024
Transfer before
May 29, 2024
Withdraw (no refund) between
May 21, 2024 to Aug 10, 2024
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