- Program Description
- Program of Studies / Mandatory Courses
- Admission and Registration
- Learning Outcomes
- Opportunities
- Next Steps
- Frequently Asked Questions
- College Resources
- Program Contact
Program Description
Prepare to become a key member of the veterinary office and animal health care team with specific veterinary office skills and fundamental animal knowledge. Courses are designed specifically to the practice, procedures and tasks performed in a veterinary office setting which include: client relations, business communications, and an understanding of animal health care.
Provides students with a well-rounded skill set of knowledge and abilities to work effectively in the office environment of a veterinary office, association or business.
Courses are online, offering students flexibility when completing them.
Continuing Education students usually complete this program in approximately two years. The typical workload is five to ten hours per course, per week.
Courses in this program cost approximately $390 each. Textbooks are extra.
Additional Details
Admission and Registration
You do not need to apply to begin this program. Simply ensure you meet the requirements listed on the Admission Requirements webpage prior to registering.
Interested in taking a single course? Provided you have the appropriate prerequisites, the courses in this program can be taken individually.
Financial Assistance
Bursary funding may be available. Learn more about Financial Assistance Options for Continuing Education Students.
Learning Outcomes
Program learning outcomes outline what graduates need to know, and be able to do, after they complete a program.
- Understand and be able to complete basic communication with customers, doctors, other staff.
- Be able to collect, transcribe and report important information through accurate documentation and with professionalism.
- Prepare for, and assist with several common procedures both laboratory and examination room in a veterinary practice.
- Understand basic procedures involved in preparing for veterinary surgeries.
- Understand the basic mechanism of action of the most commonly prescribed veterinary drugs and have a basic working knowledge of the veterinary pharmacy.
- Develop an understanding of quality customer service and the skills associated with the needs of the customer, meeting those needs and fostering an environment that encourages customers to return.
Opportunities
Students will have the skills and abilities to find work in a veterinary office, an agency or institution which deals with small animals or a business which specializes in the health care of small animals. Opportunities may include:
- Office administrative staff in a veterinary-related business.
- Customer service staff in a veterinary-related business.
- Clerical support position in a veterinary-related business.
For details on related occupations, job market information and career opportunities, visit the Government of Canada Job Bank (opens in new window).
Next Steps
Frequently Asked Questions
- Continuing Education FAQ
- Where can I find more information on registering?
- What is the fee structure?
- How can I apply for an exemption?
- Can I obtain credit for learning obtained outside a traditional classroom?
- Where can I find more information on online learning and exams for online courses?
- How do I apply to graduate?
College Resources
Program Contact
Continuing Education
Health, Nursing and Community Studies
Email Us
1-844-767-6871
