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Course Description

Examine vital customer service skills including program planning and delivery, marketing, partnerships, user training and library advocacy.

Prerequisites

None

Equivalents

None

Course Hours

42

Credit Value

3

Applies to the following Programs

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Section Title
Library Programming, Marketing and Advocacy
Type
OntarioLearn
Dates
Jan 13, 2026 to Apr 21, 2026
Instruction Method
Registration
Fee
Domestic Student non-credit $340.03
Credit Value
3 credits
Withdraw with Refund (less $20 holdback) before
Jan 20, 2026
Transfer before
Jan 28, 2026
Withdraw (no refund) between
Jan 20, 2026 to Apr 11, 2026
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