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Course Description

Examine vital customer service skills including program planning and delivery, marketing, partnerships, user training and library advocacy.

Prerequisites

None

Equivalents

None

Course Hours

42

Credit Value

3

Applies to the following Programs

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Section Title
Library Programming, Marketing and Advocacy
Type
OntarioLearn
Dates
May 12, 2026 to Aug 18, 2026
Instruction Method
Registration
Fee
Domestic Student non-credit $340.03
Credit Value
3 credits
Withdraw with Refund (less $20 holdback) before
May 19, 2026
Transfer before
May 27, 2026
Withdraw (no refund) between
May 19, 2026 to Aug 08, 2026
Section Title
Library Programming, Marketing and Advocacy
Type
OntarioLearn
Dates
Jul 02, 2026 to Oct 08, 2026
Instruction Method
Registration
Fee
Domestic Student non-credit $340.03
Credit Value
3 credits
Withdraw with Refund (less $20 holdback) before
Jul 09, 2026
Transfer before
Jul 17, 2026
Withdraw (no refund) between
Jul 09, 2026 to Sep 28, 2026
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