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Course Description

Gain an overview of the role of an automotive service advisor. Learn to identify and maintain high standards of customer relations as well as study sales techniques, interpersonal skills, effective communication, provincial legislation governing auto repair, and the effective use of labour rate guides.

Prerequisites

None

Equivalents

None

Course Hours

30

Credit Value

2
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Section Title
Automotive: Service Advisor II
Type
OntarioLearn
Dates
May 14, 2024 to Aug 20, 2024
Instruction Method
Registration
Fee
Domestic Student non-credit $319.80
Credit Value
2 credits
Withdraw with Refund (less $20 holdback) before
May 21, 2024
Transfer before
May 29, 2024
Withdraw (no refund) between
May 21, 2024 to Aug 10, 2024
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